Exchanges

We accept exchanges on most unworn and unused purchases at Good Omen within two weeks.
Items must be in original condition with original packaging with a electronic or hard copy of the receipt.

All custom or special orders, vintage jewellery, apothecary items, and sale items are final sale.


Jewellery Care

Each piece of jewellery is hand fabricated with great care and a keen attention to detail. The nature of this work may result in slight variations from piece to piece, resulting in a truly unique piece of jewellery. Silver oxidizes over time due to exposure to oxygen, moisture and change in temperature. To preserve the longevity of your piece store your jewellery in a cotton pouch or protective container. You may clean your jewellery with warm water and a gentle cleaner, as well as use a polishing cloth or soft cotton material to restore the original luster to your jewellery. Chemical polishing solutions are not recommended for cleaning your jewellery.


Sizing and Repairs

All sizing or repairs of jewellery will be treated as a custom order and will be done by the respective designer. Time and quotes vary between designers.